PRIVACY POLICY

 

Privacy Policy
 

Last modified: July 26, 2015

 

Glosshouz understands that when you use our glosshouz.com website ("Site"), you trust us with your information.  Glosshouz’s privacy policy contained on this page below explains how we treat your personal data and protect your privacy when you use our Site. By using our Site, you agree that Glosshouz can use such data in accordance with our privacy policies.

 

This Privacy Policy governs the manner in which Glosshouz collects, uses, maintains and discloses information collected from users (each, a "User") of the glosshouz.com Site. This privacy policy applies to the Site and all products and services offered by Glosshouz.

This policy applies to information we collect:

  • On this Site

  • In email, text and other electronic messages between you and this Site.

  • When you interact with any third-party Sites and services, if those Sites and service have links on our Site.

  • In person, when you visit Glosshouz.

 

Personal Identification Information

 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.  Users may, however, visit our Site anonymously.

 

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal Identification Information

 

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Information You Provide to Us

 

The information we collect on or through our Site may include:

  • Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to attend one of our classes, requesting information about our classes or other events, use our Site, making any purchases through our Site [or posting material]. We may also ask you for information [when you enter a contest or promotion sponsored by us, and] when you report a problem with our Site.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes and to improve our product and service offerings.
  • Details of transactions you carry out through our Site and of the fulfillment of your orders. You may be required to provide credit card or other financial information before placing an order through our Site.
  • Your search queries on the Site.

 

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

 

YOU SHOULD NOT PROVIDE GLOSSHOUZ WITH ANY PERSONALLY IDENTIFIABLE INFORMATION UNLESS YOU WOULD LIKE THAT INFORMATION TO BE USED IN ACCORDANCE WITH THIS POLICY.

 

Automatic Data Collection Information

 

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our Site, including traffic data, location data, logs and other communication data and the resources that you access and use on the Site.
  • Information about your computer and internet connection, including your IP address, operating system and browser type.

 

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Site and product and services offerings accordingly.
  • Speed up your searches.
  • Recognize you when you return to our Site.

 

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
  • Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Site.
  • Web Beacons. Pages of our the Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related Site statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).

 

We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

 

How We Use Collected Information

 

Glosshouz collects and uses Users personal information for the following purposes:

  • To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site – e continually strive to improve our Site offerings based on the information and feedback we receive from you.
  • To process transactions – e may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature – To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails – The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

Disclosure of Your Information

 

We may disclose personal information that we collect or you provide.  Some ways in which we might disclose the information collected as described in this privacy policy are as follows:

  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor of the business in which personal information held by Glosshouz about our Site users is among the assets transferred.
  • To fulfill the purpose for which you provide it.

 

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Glosshouz. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

How We Protect Your Information

 

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

 

Third Party Sites

 

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by Sites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other Site, including Sites which have a link to our Site, is subject to that Site's own terms and policies.

 

Compliance with Children's Online Privacy

 

Protecting the privacy of the very young is especially important. Our Site is not intended for children under the age of 13.  We never collect or maintain information at our Site from those we actually know are under 13, and no part of our Site is structured to attract anyone under 13.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us directly at info@glosshouz.com.

 

Changes to this Privacy Policy

 

Glosshouz has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your Acceptance of these Terms

 

By using this Site, you signify your acceptance of this policy and Terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting Us

 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Glosshouz

8171 S. Chester St. Centennial, CO 80112

303-459-4210

info@glosshouz.com