SPA POLICIES

GLOSSHOUZ SPA POLICIES

We look forward to seeing you soon! 

You are invited to arrive at Glosshouz 15-20 minutes before your appointment start time in order to browse our store, enjoy refreshments, change attire if appropriate and have time to relax in the lounge area. 

 

Let us know how we can best serve you?  Call 303-459-4210

 

If you must cancel or reschedule any appointment please see our related policies below.

APPOINTMENT RESCHEDULE OR CANCELLATION POLICY:

 

  • GLOSSHOUZ MOBILE APP CONVENIENCE - The Glosshouz Mobile Application makes it very easy for you to schedule or cancel appointments directly from your mobile device for your convenience. You can download it on the App stores for iOS™ or Android™ devices under “Glosshouz” and you'll be able to change, reschedule or cancel with just a couple of clicks while on the go.

  • CANCEL or RESCHEDULE NOTICE POLICY - You may cancel or reschedule your appointment by phone, online, or on the Glosshouz Mobile App with no charge with at least 24 hours advanced notice for a single appointment. Each added appointment booked requires an extra days’ notice to cancel or reschedule. Two appointments require 48 hours notice; three appointments require 72 hours notice and so on. Spa and Beauty Packages which consist of multiple appointments require 7 days' notice to cancel or reschedule. 

  • LATE CANCEL or RESCHEDULE FEES - If you must cancel or re-schedule any appointment short of the required notice period then we may charge up to 50% of the regular service price. 

  • PAYMENT OF FEES - A credit card is required to book any appointment. The automatic service charges for appointment reschedules, cancels, and no-shows will be made to your credit card on file.

Click here for online booking.